Guides

Buying

Purchase returns

Send goods back to the vendor against a purchase you already received. Internet is required.

This is not a sale return. Sale return is the customer. Purchase return is your supplier.

  1. Stay online. Issuing and settling a purchase return do not run offline. The list can show the last saved copy while you are offline, but you cannot finish a new one.
  2. Open the purchase order that was received, and start a Purchase Return against it.
  3. Enter the quantities going back. Stock falls. The amount you owe the vendor falls.
  4. Apply the value as vendor credit on a later bill, or take a cash refund.
  5. Print A4 or 80mm. Print labels if those units go back on a shelf.
Purchase return against a received PO, with stock and vendor balance updating
Purchase return against a received PO, with stock and vendor balance updating

Next: Loyalty.