1. Plans and pricing
InvUltra offers a 7-day full-feature trial, a Professional plan for single shops (Rs 1,500/month or Rs 15,000/year), and an Enterprise plan for multi-store businesses (Rs 20,000/month or custom yearly pricing).
2. Trial period
New accounts receive a 7-day trial with all features unlocked. When the trial ends, the account locks until you upgrade. Your business data is retained for 30 days after lock so you can upgrade and continue.
3. How billing works
Paid subscriptions are activated after we confirm your payment. Depending on your plan, payment may be recorded manually by our team (bank transfer or other agreed method) or through a payment channel we enable in the future.
Your billing history and current plan status are visible inside the InvUltra app under Billing.
4. Renewal and grace period
Paid plans renew at the end of each billing period unless cancelled beforehand. If a plan expires, we may provide a short grace period during which you can renew without immediate loss of access. After grace ends, features may be restricted to your plan entitlements or the free tier until payment is received.
5. Upgrades and downgrades
Upgrading increases your limits and may unlock additional modules immediately after payment is applied.
Downgrades take effect at the next renewal unless we agree otherwise in writing. You are responsible for staying within the limits of your active plan.
6. Refunds
Trial: no payment is collected.
Paid plans: if InvUltra cannot provide the Service due to a material technical fault on our side and we cannot resolve it within a reasonable time, you may request a refund within 7 days of activation by emailing contact@invultra.com.
Refunds are not provided for change of mind, unused time after the refund window, or issues caused by your hardware, internet connection, browser, printer, or third-party services outside our control.
Approved refunds are processed to the original payment method where possible, or by bank transfer in PKR, within a reasonable processing time.
6. Cancellation
You may cancel renewal by contacting us before your next billing date. Cancellation stops future charges but does not automatically delete your account or business data. You may request account closure separately under our Privacy Policy.
7. Billing disputes
If you believe a charge is incorrect, contact contact@invultra.com or WhatsApp +923003606435 with your business name, account email, and invoice reference. We will review and respond within a reasonable time.
8. Changes
We may update this policy from time to time. The latest version will always be posted on this page with an updated date.